Customer Service: Phone Card Service Issues

Fonebuster Flat Calling Card web site is a division of North America Phone Cards - North America’s largest and most reliable online calling card retailer. All Fonebuster Flat Calling Card service related problems or questions have to be addressed by calling:

Fonebuster Flat Calling Card customer service: 1-888-282-0752

Customer Service: Billing, Email Order Delivery or PINs

If you have problems related to Billing, Order email delivery, PIN number or other Web site related problems please contact North America Phone Cards customer service by

e-mail:
support@ontariophonecards.ca
For faster service please send us an email from the address which you used to make a payment!

telephone:
1-866-441-3953, ext 82
Only in case you are unable to send an email from the address which you used to make a payment.

Customer Service: Email Order Delivery problems or Lost orders

If you did not receive your cards:

Please check your "SPAM" or "JUNK" email folders and mark our email as "NOT SPAM" or "SAFE".

If you cannot find our emails (blocked by SPAM filters), you have to:

Add our email "support@ontariophonecards.ca" to your Contacts, Address Book or Safe-List
(you may also need to lower / disable SPAM protection, see instructions below).
Instantly re-generate your order by filling out the form below.

Email address you used for your order:

Your invoice ID:

Invoice ID could be found in your receipt email or,
if you have a PayPal account, in your PayPal payment details.

Attention Hotmail / MSN / Sympatico users:
If you cannot find your card in JUNK email folder you may need to:

Add our email "support@ontariophonecards.ca" to Hotmail Contacts:
Click "Contacts" in the main menu, click "New" in Contacts menu, enter Fonebuster Flat Calling Card as a "Quickname" or "Nickname", enter support@ontariophonecards.ca in "email" and click "Save".
re-generate your order again by using the form above.

you may also need to lower or disable your Junk email protection and regenerate your order:
for MSN Hotmail: from Hotmail Inbox go to "Options" (top-right corner), go to "Junk Email Protection", to "Junk E-Mail Filter" and choose "Low - obvious junk e-mail is caught";
for Windows Live Hotmail: go to "Options", go to "More Options", go to "Junk email - Filters and confirmation" and choose "Low - Obvious junk e-mail is sent to the junk e-mail folder".

If you cannot receive our emails after checking SPAM filters and re-generating your order please contact Fonebuster Flat Calling Card customer service by email support@ontariophonecards.ca